Effective date: September 2026

fb99 App Privacy Policy: Data Protection and Cookies

What information is collected during login, browsing, and support conversations in the fb99 App, how it is submitted, how long it is kept, and who sees it is clearly written here; many users in Dhaka operate accounts with bKash, Nagad, and Rocket, so local payment data is viewed separately.

This page will explain what log data is kept, where it is used, and how to exercise your rights if you wish. fb99 Account And Help Center View the page as well

What logs are in the fb99 App

On opening the app, the server retains some basic information such as time, device type, browser, IP address, and session ID.

These are typically kept for 30 days; if any issue arises, the security team can quickly locate it, making problems traceable even on busy networks like Dhaka.

Session and device data

• Login time and session duration
• Android version and device model
• Cookie preferences and language

Payment-related records

For deposits or verifications on bKash, Nagad, and Rocket only the necessary metadata is kept, not where the money went; rather which request arrived, when it arrived, and which account it matched.

Data retention period

Retention windows differ: security logs 90 days, support tickets 12 months, and when an account is closed, necessary audit records may be kept for a few more days.

It's not always the same; terms vary depending on legal obligations, fraud investigations, and user requests.

How the security team accesses

Access is highly restricted to authorized staff, and only as needed for work, they can view logs or support notes.

All access trails are kept so who viewed what and when can be reviewed later.

How log data is used in forensic investigations

If suspicious logins, repeated failed attempts, or unusual device changes are detected, logs are analyzed to separate fraud, incorrect sessions, and cookie issues.

Many Dhaka users run the app on mobile networks, so multiple IPs for the same account may not be unusual; for this reason, manual review and logs are examined together.

What is checked during a lookup

1. Login time and location match
2. Device changes and browser patterns
3. Re-sign in after cookie deletion
4. Session match with payment verification

Your rights and controls

You can view, correct, or limit your data, and you may request deletion in certain circumstances if legal retention does not prevent it.

Disabling cookies may slow some features, but you can change tracking preferences in browser settings, and the support team notes that request.

• Request to correct incorrect
• Marketing cookies opt-out
• Right to request a copy of account data
• Contact support with privacy questions

If you want to understand Terms And Responsible gaming The page also helps

Cookies, Help and Contact

Cookies mainly keep sessions, remember language, and aid secure navigation if something isn't clear; you can write to support from Dhaka or anywhere else in the country

fb99 App, fb99 Login, fb99 APK, fb99 Download and fb99 Register - send any privacy questions directly; the bottom line: where your data is stored is what you must know first